Patient complaints about IVF failure

Common patient complains about IVF treatment usually include : overcharging; running too many medical tests; not spending enough time with the patient; and not providing enough information.

In cases of IVF failure, patients can be quite vocal with their complaints because they feel they have been cheated. 

However, patients have a critical role to play in ensuring they get the best service delivery. 

Among the red flags that a patient must watch out for is failure by an IVF doctor to issue her with photos of embryos. This is because embryo photos are critical in ensuring the success of IVF. Consequently, when they come to Dr. Malpani for a second opinion concerning IVF failure, I will always remind them that it is their responsibility to demand photos of embryos.

That is not to say that I like criticizing my patients or talking ill of other doctors, but this is my way of empowering infertile patients to be proactive , and to seek as much information as they can , so as to clear any doubts about the quality of care they have received, so that they can get the best medical service. 

It is bad enough for any IVF doctor not to provide a patient with photos of embryo, but it is even worse for a patient not to be assertive and ensure she is given the photos!

However, if the doctor is not willing to share information with his patient, then the patient should look for another IVF specialist !